Support

Questions, answered.

The complete reference. For the short version, see the homepage FAQ.

Getting started

Do I need coding experience?

No. Describe your game in plain English and Potato AI handles the Luau, instances, and wiring. Code diffs are shown for review, and risky changes always pause for your approval first.

What do I need to run Potato AI?

Use the Potato AI Windows app with Roblox Studio and the Potato plugin. Sign in, link Roblox and choose the Studio place to edit. The website manages your account and projects; builds start in the desktop app.

How much does it cost to start?

Nothing. Free builds in Slow or Medium with monthly usage, one active project and one build at a time. Pro adds High, up to 3 adaptive AI workers, 5 Roblox experiences and 2 builds at once. Max+ adds XHigh and larger allowances.

How does Potato AI help me build?

Potato AI plans, builds and verifies Roblox games. Describe a game or a change, review the plan when needed, and approve protected Studio changes.

Studio connection

How does Potato AI connect to Roblox Studio?

Use the Potato AI Windows app with Roblox Studio and the Potato plugin. Sign in, link Roblox and choose the Studio place to edit. The website manages your account and projects; builds start in the desktop app.

What if I have several Studio windows open?

You pick the target from a Studio selector. Potato AI never guesses which place to edit, and every tool call is pinned to the studio you chose.

Does it reconnect automatically?

Yes when the same place is open: the project remembers its last place ID and game name and reattaches. If that place isn't open, you select the right one.

How do I disconnect a Bridge?

Settings → Bridges → Revoke. Revocation takes effect immediately — the device credentials stop working at once.

Is the Bridge available on Mac?

Not in V1. Potato Bridge is Windows-only, and the website says so wherever connection is mentioned.

Builds, plans & approvals

What happens after I send a prompt?

Inspect → plan → approve → build → playtest → fix → verify. Large requests produce a visible step-by-step plan first; safe steps run automatically while destructive or external steps wait for your Accept / Reject.

Can Potato AI work on my existing game?

Yes — that's a core workflow. It inspects the game tree and scripts first, extends your architecture instead of duplicating systems, and asks before replacing anything important.

What needs my approval?

Deleting your scripts, large replacements (50+ line overwrites), big terrain or instance destruction, major architecture changes, and any Creator Store or external asset insert. Creating new scripts, parts, and small fixes to Potato-created code do not interrupt you.

How long can a build run?

Big builds keep going phase by phase, checkpointed as they go, with up to 5 automatic repair cycles per phase. Pro and Max+ get larger builds and longer runs than Free.

Can I stop a build?

Yes, with Stop Build. The current atomic edit finishes safely, completed changes are kept, and reversible ones offer Undo.

Can I undo a build?

Yes, per change-set, from the project inspector. Undo reverts the Roblox changes.

Plans & usage

What are the plans?

Free ($0), Pro ($20 USD a month) and Max+ ($100 USD a month with 5x usage, or $200 with 20x). Free includes Slow and Medium, monthly usage, 1 active project and 1 build at a time. Pro adds High, up to 3 adaptive AI workers, 5 Roblox experiences, 2 builds at once and rolling 5-hour plus weekly usage. Max+ adds XHigh, 20 projects and 5 builds at once.

How is usage measured?

Free has monthly usage. Pro has a rolling 5-hour window and a weekly window. The app shows percentages left and when usage becomes available. Waiting in the queue or for Studio never counts. Completed AI work counts even if a later step fails or you undo it.

Do failed builds use my usage?

No. If the model service fails and returns nothing usable, nothing is counted. Work that was actually done counts, even if you undo it later.

How do upgrades work?

Plan buttons go through the backend to the configured payment links (custom payment dashboard, no Stripe). Billing events sync your plan.

Safety & privacy

What can Potato AI access on my computer?

Only your open Roblox Studio project, through 20 allowlisted Studio tools. The Bridge has no shell, no file browser, and no access to personal files, browsers, passwords, or Windows settings. See the full tool table on the Security page.

Can it insert Creator Store models?

Only with your explicit approval, and only after inspecting what's inside. Suspicious scripts are flagged instead of run — you can cancel, insert without scripts, or review first.

What data is stored about me?

Your account, projects, chats, plans, change history, saved build preferences, bridge device records, and billing and usage records. No personal files, browser data, hardware IDs, or unrelated apps — ever.

Is Potato AI affiliated with Roblox?

No. Potato AI is independent and is not affiliated with, endorsed by, or sponsored by Roblox Corporation.

Account

How do I delete my account?

Settings → Request account deletion starts a safe review workflow. Projects archive rather than vanish, and billing/audit records follow retention policy.

What if my account is suspended?

Suspended accounts cannot start new AI runs. Contact support to resolve it.

Where do I manage my subscription?

Plan upgrades run from the Pricing page through the backend checkout. Subscription state syncs back automatically.

Still stuck? Ask inside any project — Potato AI answers in context.

Start building

Potato AI is independent and is not affiliated with, endorsed by, or sponsored by Roblox Corporation. Potato AI processes prompts and project code to provide the service.